Shipping Policy

We at PlumCheeks lovingly package all your orders in an eco-friendly packaging with an aim to reduce plastic waste and make Mother Earth a greener, cleaner and happier place for our little plums!

All products are shipped from our studio in Jaipur. We operate on a made-to-order basis, implying that a product is made only after we receive an order for it.

Custom orders might take longer, their estimated delivery date will be provided to you via email.

Once we dispatch your order, we will send you the order details along with a tracking link via email.

SHIPPING IN INDIA: 

Shipping Charges: For orders above INR 1,990/- shipping is absolutely free!

For orders below INR 1,990/- we charge a shipping fee of INR 150/- across India.

Delivery Time: We operate on a made-to-order basis, implying that a product is made only after we receive an order for it. Most orders are dispatched within 7 working days and delivered within 10-15 working days at your doorstep.

Custom orders might take longer, their estimated delivery date will be provided to you via email.

Delivery dates are approximate and not guaranteed.

Duties & Taxes: For orders within India, all prices listed on the website are inclusive of Indian taxes.

INTERNATIONAL SHIPPING:

Shipping Charges: For international orders, the shipping charges may vary depending on the delivery location and weight of the shipment. 

For international orders, please contact us at support@plumcheeks.com or +91-63766-79564

The estimated shipping charges for international orders will be calculated at checkout.

Delivery Time: We operate on a made-to-order basis, implying that a product is made only after we receive an order for it. Most orders are dispatched within 10 working days and delivered within 15-20 working days at your doorstep.

Custom orders might take longer, their estimated delivery date will be provided to you via email.

Delivery dates are approximate and not guaranteed.

Duties & Taxes: For orders outside India, international duties and taxes are not included in the price listed on our website. Some countries levy specific custom fee, taxes and/or duties when goods are imported. In such cases, all applicable charges are the responsibility of the customer before they can receive the order.

CANCELLATIONS:

As a part of our sustainability efforts, we do not keep stock for most of our products. Once we receive an order, we immediately start processing it to ensure a timely delivery.  

Hence unfortunately, once an order is placed, we will not be able to accommodate cancellation requests.

However, we reserve the right at our sole discretion to refuse/cancel any order. The customer agrees not to dispute PlumCheeks’ decision regarding cancellation, if any.